Feature Spotlight: Related Payments under Account History
It’s now even easier to identify which payment is associated with each charge on our Member Accounts Tab:
When you scroll down the page to the account history, you can hover your mouse over a payment and the charge to which it is related will … More
How to Manage Throughout The Quiet Season
Last week we looked at when people sign up and cancel their gym memberships. This week we’re taking an in depth look at when the most popular time is for members to visit your health club, and what you can do during the slow periods, or quiet season, … More
When Do Members Sign Up To Your Gym?
When it comes to being a gym owner, knowledge is power. Knowing when your revenue will be up - when members sign up - and when it will be down, is key to your business’ success. So we’ve done some research from our database which can help you … More
Gym Member Retention Strategy: Onboarding New Members
Congratulations! You’re getting new members signing up to your gym. This article is all about the next step: The onboarding process. Designing a good onboarding strategy will both maximize your member retention and enhance your member … More
GymMaster's Accounting Release
The latest software update from GymMaster brings a range of improvements to save you time and visualize where your business is standing, reinforcing our position as the most easy to use membership management software in the fitness industry. We’re … More
Getting to Know the Gatekeeper
GymMaster’s Gatekeeper is an essential part of the hardware setup for 24/7 access.
What is the Gatekeeper? The Gatekeeper is the door controller that has been developed by GymMaster to be used for controlling access to your gym. It has been … More
9 Hidden Costs of Gym Software
So, you’re looking for a new membership management solution. Whether you’re leaving your old provider or it was simply time for a new one, switching your software is a big deal for your business. Here at GymMaster, we believe that a big deal doesn’t … More
The Power of Company Culture in Your Gym
What is Company Culture? Think of culture as the personality of your gym. It’s the experience that your members, potential members, and your staff have when they interact with your company. More specifically, it is your core values, beliefs and … More
6 Things To Look For When Hiring Gym Staff
Many gym owners have noted the importance - and difficulty - of getting and keeping high quality staff. You need staff that you are confident will represent the face of the company that you love; people that reflect the same basic values as you and … More
How To: Generate Personal Trainer Schedules
In our latest GymMaster release, we refined the process in which personal trainer schedules are generated. PT schedules are now generated automatically when a new user, listed as a personal trainer, is created. The PT is now a user with a linked … More
What should I sell in my gym?
Adding a retail aspect to your business is an effective way to increase your bottom line and add a sense of convenience to your members’ experience at your facility.
Think like your members If I get to the gym and realise I’ve forgotten my … More
5 Tips for Smart Social Media Promotions
The other day I saw a sponsored ad on Facebook from one of our GymMaster clients nearby advertising that they’ve recently gone 24/7. It’s great seeing our clients expanding their business by utilizing GymMaster to it’s full potential, and it’s … More
6 Ways to Make Online Reviews Count
User reviews play a huge role in our online decision making. Think about it… When you’re looking for a restaurant in a foreign city, Yelp reviews give you an overall picture on quality of food, value for money, and level of service. When you … More
GymMaster Announces New Branding
New look and logo reflect continued international expansion in U.S. and abroad The changes arrive as GymMaster pursues further expansion in the U.S. market, building on their established position as the leading provider of gym membership management … More
7 Reasons You Need An Online Member Portal
What kind of online experience do you offer your members? Efficiency and convenience govern our preferences in this digital age, where information at our fingertips is becoming an expectation rather than a bonus. A member portal on your website is a … More
10 Direct Debit Tips for Gyms
This blog post was contributed by Debitsuccess Cashflow is essential to any organisation’s success – including gyms. At Debitsuccess, we’re the specialist at collecting recurring payments from customers through our full service billing solution so … More
Which Billing Provider is Right for Me?
Whether you’re a startup or an established business, your billing process is an integral part of how you operate. How you collect your money not only affects your cash flow, but also your expenses and profitability. There are a wide variety of … More