Here at GymMaster, we store our clients’ data on servers in close geographic proximity to your facility.
This reduces the likelihood of an event causing an outage with your service, improves the responsiveness of the service, and allows us and our clients to more easily comply with local data laws.
Specifically where we store the information will depend on your location.
For your convenience, we’ve listed the information that we store for our clients, and for our clients’ members:
- Date of Birth
- Postal & Billing Address History
- Postal & Communication History
- Phone Numbers
- Medical Details
- Next of Kin
- Payment History
- Visit History
- Personal Training History
- Class History
Please note that while we do record the history of your payments, we don’t store any of our clients’ billing information on our servers.
This information is instead stored in a secure facility at one of our payment processing partners.
Our servers store a token, which is used to reference the relevant billing information.
If you would like to access this information for one of your members, you can browse to the members detail page, and select the “Member Debtors Report” from the bottom of the page.
If you would like a copy of the information we store for your business, please contact our support staff.