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Cancel GymMaster Membership - Easy and Hassle-Free Process

How to Cancel GymMaster: A Hassle-Free Process

At GymMaster, we take pride in our exceptional service and user-friendly system. Unlike our competitors, we believe in providing complete flexibility to our valued members, and we trust the quality of our product and service to keep our clients coming back. That's why we don't enforce lock-in contracts or impose any minimum period of membership. However, we understand circumstances can change over time, so if you ever decide to explore other options, we make it incredibly easy for you to export all your data. No need to endure lengthy exit calls or go through a cumbersome cancellation process.

To ensure a smooth and hassle-free cancellation experience, we have outlined the following steps:

  1. Open GymMaster: Access your GymMaster account by logging in.
  2. Run Reports and Export Data: If you wish to retain any specific data, simply run reports within GymMaster and click on "Export to CSV" for easy upload elsewhere. You can also complete a full export of data on the cancellation page but clicking the button when prompted during cancellation.
  3. Access Club Details: Navigate to the "Settings" section and click on "Club Details."
  4. Cancellation Process: Within the "GymMaster Account" section, locate and select the "Cancellation" option.

By following these simple steps, you can cancel your GymMaster membership effortlessly. We believe in providing you with the freedom to make decisions that best suit your needs, and we're here to support you throughout your fitness business journey.

Just know if you cancel and decide the grass isn't truly greener on the other side, we'd love to have you back. Just reach out to your account manager or book another demo at any time and we'll help you pick up where you left off.