INSIGHTS AND UPDATES

GymMaster Blog

Family Memberships - Using Shared Memberships in GymMaster

Sun, Mar 29, 2020

The option for Family memberships is quite a popular feature for GymMaster users. This allows your members to share their memberships with friends and family, and often make it cheaper for them too. For example, a standard membership may cost them … More

Gym Email Marketing Guide 1 of 3: Planning Gym Email Campaigns for Effective Results

Thu, Oct 31, 2019

The low cost and relatively high effectiveness of email have seen the fitness club industry adopting email as a cornerstone component in their marketing arsenal for a number of years now. This communication tool is commonly utilized to increase … More

Gym Email Marketing Guide 2 of 3: Best Practices for Writing Effective Gym Email Content.

Tue, Oct 29, 2019

Now the foundations of your strategy are in place, it’s time to start writing your emails and planning when to send them to ensure they are effective. As with all marketing, the content of your emails should be closely aligned to the needs of … More

Gym Email Marketing Guide 3 of 3: How to Set up an Automated Email in GymMaster

Mon, Oct 28, 2019

Sending emails to your gym’s members and prospects has never been easier. General GymMaster clients can use their system to create email templates for sending personalised messages directly to your email list with the click of a button - or … More

Automated Billing Frequencies

Sun, Sep 1, 2019

Choosing the right billing frequency for your members made easy! As a membership management platform, GymMaster offers clubs a reliable and easy-to-use automated billing feature. This means that clubs can automatically send paperless billing charges … More

Using GymMaster with Silver Sneakers

Mon, Jul 1, 2019

The Silver Sneakers program is an initiative encouraging physical activity from older adults to better maintain their health - it is an American program, however there may be other similar initiatives in other countries if you live outside of the US. … More

Using Facebook with Gym Software: Installing the Facebook Pixel in your GymMaster Member Portal

Wed, May 22, 2019

Leads captured within the GymMaster member portal which have been generated from Facebook & Instagram can now be tracked and attributed to your efforts on social media with the new ability to install the Facebook pixel in GymMaster. You can … More

Introducing the New Accounts Tab

Wed, May 15, 2019

Introducing the new and improved member accounts tab. This update makes it easier for you to identify which charges your member’s incoming payments are clearing at a glance. You can find this tab by opening GymMaster, clicking “find … More

New GymMaster Feature: Favorite Reports

Tue, May 14, 2019

If you use GymMaster reports, you may have already noticed the introduction of two new icons to your reporting interface - ♥ & ★. These symbols are the My Favorite ♥ and Company Favorite ★ buttons for GymMaster’s new “Favorite … More

Club Membership Hold Policies: Best Practices

Wed, May 1, 2019

Sometimes life gets in the way of members being able to get to the gym. They may be unwell, going away for a holiday or even a student returning to college. Membership holds are a great way to keep these members engaged with your club and keep them … More

Setting up Zapier with GymMaster

Tue, Apr 9, 2019

At GymMaster we’re all about setting up our clients to be efficient in managing their club, but we understand everyone is different and that requires GymMaster to be versatile and easy to integrate with your other business software. Not … More

Fitness Club Newsletters - Best Practices to Get The Most out of your Email Newsletters

Fri, Apr 5, 2019

Keeping regular contact with your members is key to maintaining club engagement, especially for your less active members. A fantastic way for keeping clients up to date with happenings around your club through use of monthly fitness club newsletters. … More

Introduction to Custom GymMaster Reports

Wed, Jan 23, 2019

[embed]https://www.youtube.com/watch?v=VneyC73brfo&feature=youtu.be[/embed] Let’s go through a deep dive into a powerful feature offered to all GymMaster clients - the ability to customise reports! Custom reports can be used to gather the … More

GymMaster Staff App: Run your Club on the Go

Wed, Jan 3, 2018

Now its easier than ever to run the day to day tasks of your facility. The GymMaster Staff app allows you to not only view all of your important business and member information, but also control many aspects of your club’s administrative tasks … More

6 Things To Look For When Hiring Gym Staff

Wed, Aug 3, 2016

Many gym owners have noted the importance - and difficulty - of getting and keeping high quality staff. You need staff that you are confident will represent the face of the company that you love; people that reflect the same basic values as you and … More

How To: Generate Personal Trainer Schedules

Mon, Jun 27, 2016

In our latest GymMaster release, we refined the process in which personal trainer schedules are generated. PT schedules are now generated automatically when a new user, listed as a personal trainer, is created. The PT is now a user with a linked … More

The Value of Member Information

Mon, Sep 14, 2015

Information about your members is incredibly valuable. Data gives you the ability to preempt problems, analyze past performance and determine trends and likely outcomes. From contact details and membership information to purchase histories and … More