Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

• Allow Member Access
• Setup Portal Billing
• Allow Sign Up Online
  • Membership
    • Enable Membership Purchase
    • Membership Presentation
    • Membership Color
    • Membership Renewal
  • Details
  • Terms and Conditions
  • Payment
  • Confirmation
• Allow Bookings via Portal
• Allow Cancellations via Portal
• Post Club Notices in Portal
• Portal Communication
• Allow Member Holds via Portal
• Customize How Portal Looks Online
• Configuration Summary
• Frequently Asked Questions
• Setup Member App

Membership Renewal

As an existing membership approaches the end of it’s term, you can allow members to renew their memberships online.
To add this option to the Portal / App, be sure the following steps are complete.

Enable Renewal

Step One

• Go to Membership Types > Add / Edit Membership Type
  • Navigate down to Sell Membership Online
  • Select Allow Renewal Online
    • Select to renew at original price OR set renewal online price
• Repeat Step 1 for every Membership to enable online purchase

Define When Renewal Option Appears

Step Two

• Go to Advanced Configuration > Membership to select;
  • Membership Renewal - Concessions - how many concessions remaining for renew option to become available for members
  • Membership Renewal - Time - how long before membership ends for renew option to become available for members

    

Enable Renewal within Member App

Step Three

• Go to Home > Dashboard > Customize Member App
  • Enable Ending Memberships option
    This step is not required for Member Portal access via web browser
    

    

Membership Stage Complete

Next Stage - Details