Find Member

All members and prospects who have been added to GymMaster - whether past or present - can be found using Find Member.
Use broad filters or search directly using known details. It’s quick and easy to locate the right person when you need them.

Note active members display in color. Prospects and casual members appear in greyscale for easy visual reference.

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Broad Search

Choose who you’d like to search within:

• Everyone – All members and prospects in your database
• Current members – Full members only (casuals not included)
• Expired members – Cancelled and former members
• Recent visitors – Recent access attempts
• Prospects – Those who haven’t yet joined as members

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Search Details

Enter a known detail to search directly:

• First name
• Last name
• Email address
• Phone number
• Membership number

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Specific Search

Want to narrow your search? Use the filter drop-down located at the top right, next to the Search button.
Apply filters to find members based on:

• Club location – useful for multi-site setups
• Member category – segment by custom categories
• Specific membership types – focus your search on members holding a certain plan

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