The Member Portal allows your members easy online access with your club and to their account. Using the portal via their computer or using the Member App on their phone, members can manage their own experience: signing up, booking classes, updating personal details, making payments, purchasing memberships, and more.
We recommend setting up your Member Portal during your one-on-one onboarding sessions.
There are a number of key steps to complete to ensure everything runs smoothly.
Use the following guides as a reference anytime you need extra support.
Most members will access the portal online through the Member App, making it their primary online experience of your brand.
Take your time with setup — accurate, well-flowing configuration will set the tone for their experience with your club.
Setup the portal first, then the App.
Configuration of the Member Portal also applies to the Member App. including all permissions,
Only visual elements like color schemes and button styles do not carry over to the App — those are set separately during Member App Setup.
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