Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

• Configuration
• Access
• Sign Up
• Bookings and Classes
• Cancellations
• Member Holds
• Club Notices
• Member App
• Frequently Asked Questions

Configuration Overview

Member Portal Configuration is found under Settings > Advanced Configuration
There is an extensive range of options to enable / disable in order to configure your member’s online access.
This page provides a brief overview only.

Go through each section of your Member Portal Configuration carefully.

• General
• Billing
• Bookings
• Classes
• Class Schedule
• Contact Us
• Member
• Member Holds
• Memberships
• Point of Sale
• Sign-Up
• Training

General

• Home page header
• Language
• Text white / black
• Display Club Logo

Billing

• Enable billing settings for online booking and purchases
• Enable billing related member options

Bookings

• Enable service bookings via Portal
  • Define limits
• Enable service related options and limits

Online Bookings and Classes
Customize App Bookings and Classes
Customize App Widgets

Classes

• Enable class bookings via Portal
  • Define limits
• Enable class related options and limits

Online Bookings and Classes
Customize App Bookings and Classes
Customize App Widgets

Class Schedule

• Enable online bookings via Class Schedule
• Enable class schedule related options and limits

Contact Us

• Enable Contact Us Page
  Link appears on Member Portal Login Page
  • Enable required fields
  • Input URL redirect after Contact Us form completion

Member

• Enable member login to Member Portal
  • Enable actions / information member can access within Member Portal

Member Portal Access
Enable Member App Access

Member Holds

• Enable member to add hold to membership via Portal
  • Set hold parameters

Memberships

• Enable online sign-up and membership purchase
  • Enable membership purchase options
• Select how memberships are displayed online

Online Membership Purchase

Point of Sale

• Enable members to purchase products online

Sign-Up

• Enable public to sign-up online
  • Select required fields
  • Enable selected

Custom Member Fields
Sign Up Online

Training

• Enable member access to their Measurements via Portal
• Enable member access to their Workouts via Portal

Related Pages

Member App