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Understanding and measuring member experience at your club.

Wed, Oct 2, 2019

The member experience is known as the cognitive or emotional assessment of all encounters a customer has with a firm that relates to purchase behavior. It’s a critical component to the success of any gym business, with research showing direct … More

Lead Management Tips - Prospecting for Success: Grow your membership numbers.

Mon, Sep 30, 2019

Running a successful business requires many things but the bare minimum is a revenue stream and this means sales. There is a wide range of ways to improve your sales but today we’re going to cover Prospect and Lead management. There are 3 main forms … More

Automated Billing Frequencies

Sun, Sep 1, 2019

Choosing the right billing frequency for your members made easy! As a membership management platform, GymMaster offers clubs a reliable and easy-to-use automated billing feature. This means that clubs can automatically send paperless billing charges … More

Using the member app as a fitness class check in app instead of your regular gym check in system

Wed, Aug 28, 2019

Whether your gym charges members to attend it’s fitness classes, your classes have a limited number of seats that requires your members to book in advance or you might just like to keep track of class attendance to see which are most popular. … More

Encouraging word of mouth advertising to gain more gym members

Mon, Aug 26, 2019

Gaining a strong membership base is one of the areas which can be the cause of a large amount of stress for many gym owners. Finding the right channels to market your club can be tedious, expensive and require a large amount of trial and error. One … More

How to get more gym members - boost your prospect conversion rate

Sun, Aug 18, 2019

A common problem for many gyms, especially newer ones, is establishing and maintaining a large enough membership base to cover operating costs. To achieve and maintain the optimal amount of members for a club there are two key aspects of the member … More

Four easy gym marketing ideas for maintaining engagement over holidays

Mon, Aug 12, 2019

Gyms have always had a love-hate relationship with public holidays - while they can be a distraction for current members from their workout routines, they can also be a strong motivator or even a trigger motivating new members to sign up. Some … More

Benefits & steps to becoming an eco friendly gym

Mon, Aug 5, 2019

In recent years environmentalism (otherwise known as being ‘green’) has become a rapidly growing area of interest for both customers and businesses across a broad range of industries - from hospitality to transportation and everything in … More

Top Fitness Trends 2019

Wed, Jul 31, 2019

The ACSM’s health and fitness journal has recently conducted their annual survey of over 2,000 health and fitness professionals on what they believe will be the top fitness trends around the world in 2019. This survey asks the industry leaders … More

Using GymMaster with Silver Sneakers

Mon, Jul 1, 2019

The Silver Sneakers program is an initiative encouraging physical activity from older adults to better maintain their health - it is an American program, however there may be other similar initiatives in other countries if you live outside of the US. … More

Managing your Gym’s Billing More Effectively

Tue, Jun 25, 2019

As your club grows, keeping on top of billing can become a tedious and time consuming task for you and your gym’s staff if you don’t have efficient systems in place. However, this is a highly important area of business for gym owners to focus upon. … More

Using Facebook with Gym Software: Installing the Facebook Pixel in your GymMaster Member Portal

Wed, May 22, 2019

Leads captured within the GymMaster member portal which have been generated from Facebook & Instagram can now be tracked and attributed to your efforts on social media with the new ability to install the Facebook pixel in GymMaster. You can … More

Choosing the Best Billing Provider for your Fitness Club

Tue, May 7, 2019

Choosing the best billing provider is key to saving time, money and effort in the long run. While GymMaster offers a streamlined solution with your billing provider operating in the background, there are a variety of questions you should ask when … More

Club Membership Hold Policies: Best Practices

Wed, May 1, 2019

Sometimes life gets in the way of members being able to get to the gym. They may be unwell, going away for a holiday or even a student returning to college. Membership holds are a great way to keep these members engaged with your club and keep them … More

GymMaster's Newest Integration: Zapier - What does it mean for your gym?

Tue, Apr 9, 2019

After a number of enquiries from our clients, we are pleased to announce that we have added the capability for you to use your GymMaster software in conjunction with one of the world’s most popular automation tools - Zapier. Click here to … More

Fitness Club Newsletters - Best Practices to Get The Most out of your Email Newsletters

Fri, Apr 5, 2019

Keeping regular contact with your members is key to maintaining club engagement, especially for your less active members. A fantastic way for keeping clients up to date with happenings around your club through use of monthly fitness club newsletters. … More

6 Reasons your Fitness Club's Website Needs a Members Portal

Thu, Mar 28, 2019

Efficiency and convenience is key to the success of a business in this digital age. Today, having information at our fingertips is an expectation rather than a bonus. The member portal is a powerful tool adding functionality to your fitness … More

Fitness Club Online Marketing Channels for Increasing Website Traffic

Wed, Mar 27, 2019

Finding the best combination to use for your fitness club online marketing campaigns is extremely important. Doing so can boost membership numbers and offer your club an attractive return on investment. There’s a plethora of digital marketing … More

Fitness Club Digital Marketing Tips to Get More out of your Member Portal

Thu, Mar 21, 2019

So, you club is organized with GymMaster and your member’s portal is installed. That’s great! BUT, something’s not quite right.. Why am I not getting enough bookings for classes or personal trainers through the portal? Why … More

Top 5 Fitness Club Software Essentials - The 2019 Software Tool Kit

Thu, Mar 14, 2019

Gyms have been around over 3000 years, originating in ancient Greece. Back then they were used as a training facility for competition in the public games for young men. In today’s day and age, gyms are much more advanced, inclusive and require much … More