Memberships and Holds

Articles 23 articles

Planning and Designing your Memberships

GymMaster gives you the flexibility to create simple memberships, such …

5 min read
Updated 7 days ago

Creating Your Memberships

Memberships form the core agreement between your club and your …

6 min read
Updated 7 days ago

Grouping Memberships within Categories

Membership Type Categories allow you to group similar memberships …

2 min read
Updated 7 days ago

Shared and Family Memberships

GymMaster supports shared memberships, which are useful when one …

2 min read
Updated 6 days ago

Membership Basis

The Membership Basis defines how a membership is structured and …

4 min read
Updated 7 days ago

Class & Booking Pack vs. Club Visit Pack

A Concession Pack is a casual membership option; it is paid up front …

3 min read
Updated 6 days ago

Membership Discount Codes

Membership Discount Codes (also known as promo codes) allow you to …

3 min read
Updated 7 days ago

Membership Benefits

Membership Benefits define your members' day-to-day experience within …

3 min read
Updated 7 days ago

Bring Friends to the Club: Guest Passes

Guest Passes allow members to bring friends into your club, with …

2 min read
Updated 7 days ago

Hide Membership from Public Sign-up

You may have memberships that you don’t want displayed to …

2 min read
Updated 6 days ago

Discontinue a Membership Type

When you no longer want to sell a membership to new members, you can …

2 min read
Updated 6 days ago

How to Give a Member a Membership

One of the key functions of GymMaster is assigning memberships to …

2 min read
Updated 6 days ago

Changing a Member's Membership

You might want to change a membership for a member if, for example: A …

2 min read
Updated 6 days ago

How to Cancel a Member's Membership

If a member no longer wishes to continue, maybe they’re moving away, …

2 min read
Updated 6 days ago

Incomplete Memberships: Completing a Membership

When a membership is first added, it will appear as Incomplete. While …

2 min read
Updated 6 days ago

Understanding Member Holds

A Hold temporarily pauses a member’s membership for a specified …

3 min read
Updated 6 days ago

Place Membership on Hold

You can place a manual hold onto a member’s membership when they …

3 min read
Updated 6 days ago

Let Members Manage Their Own Holds

Online Holds allow members to place their own membership on hold …

2 min read
Updated 6 days ago

Put Multiple Members on Hold at Once

A hold pauses the selected memberships, preventing members from using …

3 min read
Updated 6 days ago

Membership Price Changes

Prices are always changing. As operating costs go up, you may need to …

2 min read
Updated 6 days ago