Billing

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Billing

Articles 17 articles

Frequently Asked Questions About Billing

Below is a selection of common questions covering the following areas: …

Updated 3 days ago

Integrated Billing Process

When a payment is made through GymMaster, there are a few steps behind …

Updated 1 month ago

Setup Automated Billing

Ensure Tax Rates are completed before continuing with billing setup. …

Updated 5 days ago

Manual Billing

Using the Manual Billing Only option stops all automatic billing …

Updated 5 days ago

Preview Upcoming Billing for a Member

Changes to a member’s account, like updating their membership, adding …

Updated 5 days ago

How to Report on Member Billing

If you want to check member billing and see what’s been paid (and …

Updated 5 days ago

How to Report on Future Billing

If you wish to check what billing is coming up for your members, there …

Updated 5 days ago

Change Member’s Billing Cycle

If you wish to alter a member’s billing cycle,such as moving them from …

Updated 5 days ago

Why is Member Being Charged for Bookings?

When setting up membership types and booking types in GymMaster, there …

Updated 1 month ago

Refunding Payments

Before processing a refund, check that your billing provider supports …

Updated 2 days ago

Understanding Failed Billing

Sometimes a payment doesn’t go through. That’s a normal part of …

Updated 5 days ago

Automatic Late Fees

Automatic Late Fees let GymMaster add a fee to a member’s …

Updated 1 day ago

What Does 'Pending Review' Mean?

Pending Review is a status that gets applied automatically to a member …

Updated 3 days ago

Manual Entry of Billing Tokens

If you’ve received a Billing Token extract from your new billing …

Updated 3 days ago

Moving Members to a New Billing Provider

If you decide to switch Billing Providers, GymMaster gives you a …

Updated 3 days ago

EziDebit Error

A common billing failure reason for facilities using Ezidebit as their …

Updated 3 days ago

Billing Provider Error and Decline Codes

Billing providers issue error or decline codes to explain why a …

Updated 3 days ago

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