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Billing 19
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Billing

Articles 19 articles

Frequently Asked Questions About Billing

Below is a selection of common questions covering the following areas: …

17 min read
Updated 3 days ago

Integrated Billing process

When a payment is made through GymMaster, there are a few steps behind …

3 min read
Updated 9 days ago

Setup Automated Billing

Ensure Tax Rates are completed before continuing with billing setup. …

4 min read
Updated 8 days ago

Manual Billing

Using the Manual Billing Only option stops all automatic billing …

2 min read
Updated 9 days ago

Preview Upcoming Billing for a Member

Changes to a member’s account, like updating their membership, adding …

1 min read
Updated 9 days ago

How to Report on Member Billing

If you want to check member billing and see what’s been paid (and …

2 min read
Updated 9 days ago
Featured

How to Report on Future Billing

If you wish to check what billing is coming up for your members, there …

2 min read
Updated 9 days ago

How to Update a Member’s Billing Cycle

If you wish to change a member’s billing cycle,like moving them from …

2 min read
Updated 9 days ago

Why is Member Being Charged for their Booking?

When setting up membership types and booking types in GymMaster, there …

2 min read
Updated 1 day ago

Refunding Payments

Before processing a refund, check that your billing provider supports …

3 min read
Updated 1 day ago

Understanding Failed Billing

Understand failed billing in GymMaster, identify common causes and …

4 min read
Updated 1 day ago

What Does 'Pending Review' Mean?

Pending Review is a status that gets applied automatically to a member …

2 min read
Updated 1 day ago

Manual Entry of Billing Tokens

If you’ve received a Billing Token extract from your new billing …

2 min read
Updated 1 day ago

Moving Members to a New Billing Provider

If you decide to switch Billing Providers, GymMaster gives you a …

3 min read
Updated 1 day ago

PaySafe HandPoint Swiper

This article contains instructions on installing and configuring your …

2 min read
Updated 1 day ago

How to Connect your Square Terminal

Connecting your Square Terminal to GymMaster is quick and …

2 min read
Updated 1 day ago

Ezidebit Terminal Configuration and Use

Taking payments just got a whole lot easier with Ezidebit’s integrated …

3 min read
Updated 1 day ago

EziDebit Error

A common billing failure reason for facilities using Ezidebit as their …

2 min read
Updated 1 day ago

Billing Provider Error and Decline Codes

Billing providers issue error or decline codes to explain why a …

1 min read
Updated 1 day ago

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