It gives you time to review upcoming charges before letting GymMaster handle billing automatically.
This setting is found under Settings > Financial Configuration > Billing Settings > Billing Process Options.
From there, toggle between ‘Manual’ and ‘Automatic’ as needed.
Some clubs choose to stick with manual billing long term. This usually involves some custom setup and is arranged directly with their local bank, if supported
With this setup, billing is mostly spreadsheet-based, you’ll be sending data files back and forth with the bank to show what’s been billed and when payments have been made
Run Manual Billing
To run manual billing, go to Report & Till > Billing > Manual Billing
When running manual billing, select your integrated billing provider and choose the billing date
If you pick Bill for this date, only charges scheduled for that specific day will be billed
If you choose Bill for all days, GymMaster will send all unpaid charges up to and including that date, including charges for expired members
When you choose Bill for this date or Bill for all days, you’ll get a preview showing who will be billed and how much.
You can click the column headers to sort the list. For example, click Amount to sort by charge size, highest to lowest. Click it again to reverse the order
If you don’t want to include a charge in this billing batch, just uncheck the Export box next to it. That charge won’t be sent now, it’ll simply stay on the member’s account for next time
When you’re happy with the preview, click Submit Changes, then hit Send Billing to process the batch
To keep an eye on the batch you just sent, go to Report & Till > Billing > Billing History
Over time, you can come back to this page and refresh. You’ll see the amount processing go down, and the amount settled go up. Failures usually show up before successful transactions, so don’t worry if a few charges fail at first.
If you want details on individual charges or why some failed, click the Date link to view.
Common Questions this Covers
How to stop billing
How to prevent billing going out
How to handle manual billing
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