Get Started
GymMaster Logo

GymMaster Knowledge Base

Browse by Category

18 Categories - 156 articles
2 articles

Getting Started

Club Opening Checklist, Resources, On-boarding Settings and initial setup guides
16 articles

Access Control

Tailgating setup, Roster configuration, Member Entry troubleshooting and security systems
6 articles

Accounting

Account History, Membership Price Adjustments, Invoicing and financial management
8 articles

Administration

Staff user setup, Membership Contracts, Forms and Waivers management
17 articles

Billing

Integrated Billing process, Provider setup, Future Billing reports and payment processing
16 articles

Bookings and Schedule

Space and Trainer booking, Booking Benefits setup, Gym booking configuration
7 articles

Communication

Member contract systems, Template Fields, Email delivery troubleshooting
7 articles

Member

Add new Members, View Member Changes, Handle overdue charges and member accounts
19 articles

Memberships and Holds

Family Memberships, Membership Cancellation, Membership Holds and subscription management
5 articles

Point of Sale and Stock

Gift Vouchers, POS system usage, POS Stations setup and inventory management
4 articles

Prospects

Lead management, enquiries, and prospect tracking.
7 articles

Reporting

Current Member reports, Debt Collection Reporting, Member Visits and analytics
5 articles

Task and Automation

Task overview, Task Type setup, Automated Tasks Verification and workflow management
4 articles

Member App

Member App setup, App customization, Login troubleshooting and mobile experience
12 articles

Member Portal

Club Notices, Portal navigation, Online Membership sales and web experience
7 articles

Feature Guides

GM Top Features, Mass Prospect Upload, Discount Codes and advanced functionality
13 articles

Integrations

ClassPass integration and third-party service connections
1 articles

Members

Browse help articles in this category.

Latest Articles

Latest Communication

Group Communication

Send one-off emails or SMS messages to multiple members or staff in a single action. Note that this method does not use …

2 min read
Read article
Latest Communication

Simplify Communication with Member App Chat Messaging

GymMaster has introduced a message chat feature, allowing two-way communication between staff and members. The Chat …

2 min read
Read article
Handpicked articles we think you’ll love
Getting Started
On-boarding: Settings

Book Onboarding Sessions This guide walks you through the key settings to get …

8 min read
Getting Started
Setup Club Email Template Design

Create a branded email layout for all emails sent through GymMaster. Your Club …

2 min read
Billing
How to Report on Future Billing

If you wish to check what billing is coming up for your members, there are two …

2 min read

Quick Actions

YouTube Videos

Watch tutorial videos and feature demonstrations

Dev Team

Connect with GymMaster development team

International Phone Numbers

USA

(+1) 415 915 0375

Canada

(+1) 604 706 1239

Australia

(+61) 3 9001 0393

New Zealand

(+64) 3 668 5727

UK

(+44) 20 3870 4410

Other

(+1) 415 915 0375

Get started now for a tour and free no-card gym software trial today

  • awards logo
treshna logo   2026 © Treshna Enterprises Ltd.