If you wish to change a member’s billing cycle,like moving them from weekly to monthly, there are a few simple steps to follow.
Since a member’s billing cycle is tied directly to their membership type, you’ll need to set them up with a new membership that reflects the desired cycle.
1. Understand the Link Between Membership and Billing Cycle
A member’s billing cycle is locked to their membership type.
That means you can’t just change the cycle on their existing membership; instead, you need to move them onto a different membership type with the correct billing cycle.
2. Create the New Membership Type
Before you cancel anything, check if you already have a membership type with the correct billing cycle and benefits.
If not, here’s the best practice:
This way, you keep the original membership type intact for others who are still using it.
3. Cancel the Current Membership
Once your new membership type is ready, go to the member’s Membership tab and click Cancel next to their current membership.
4. Add the New Membership
After cancelling the current membership, add the new one to their account.
Make sure to select the membership type with the updated billing cycle and benefits.
Also see Changing a member’s payment date if the billing cycle will stay the same.
And How to Cancel a Member’s Membership for more details on cancelling a membership.
Common Questions this Covers
We use cookies to provide the best user and customer service experience. By using this website and clicking agree, you consent to our use of cookies in accordance to this policy. If you would prefer to opt out, please click this link and send us a request.
2026 © Treshna Enterprises Ltd.