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How to Report on Member Billing

2 min read Updated 6 days ago

If you want to check member billing and see what’s been paid (and what’s still outstanding), GymMaster provides a few useful reports to make it easy.

Below are the recommended reports and what each one is best used for.
These reports all show billing activity generated through GymMaster, just at different stages of the payment process;

All Payments Report

Go to: Report & Till > Standard Report > Financial > All Payments Report

This report shows all payments within your selected date range, including payments that are still processing.

Total payments are displayed at the top left of the report
Useful for a full overview of all billing activity

Settled Billing Payments Report

Go to: Report & Till > Standard Report > Financial > Settled Billing Payments Report

This report shows only payments that have been fully processed and settled.

Excludes pending or processing payments
Total settled amount is shown at the top left
Useful for confirmed revenue tracking

Billing History Report

Go to: Report & Till > Billing > Billing History Report

This view provides a batch-by-batch breakdown of billing created in GymMaster.

Each batch may contain one member or multiple members
Click on a batch date to drill into the details
When the Processing column shows $0.00, the batch is complete
Each transaction will be marked as:
- Settled
- Failed
- Dishonored

This makes it easy to track exactly where each payment stands.

Further Questions? See our list of Frequently Asked Questions about Billing

Common Questions this Covers

Which report shows overview of all billing
Which report shows processed payments only
Which report shows full billing history

How to Report on Member Billing

All Payments Report

Settled Billing Payments Report

Billing History Report

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