Class & Booking Pack vs. Club Visit Pack
A Pack is a type of membership that includes a fixed number of uses. This is GymMaster’s modern take on the old-school punch card.
When creating a new membership type, packs can be selected under the Membership Basis.
There are two types of concession packs in GymMaster:
| Pack Type | How it Works |
|---|---|
| Class & Booking Packs | Used with the booking system. A concession is deducted when the member checks in to a booked class or service |
| Club Visit Packs | A concession is deducted each time the member enters the facility, regardless of bookings |
Class & Booking Pack
- A concession is only used when the member is checked in to a booking.
- As soon as a member books a class or service, that spot is marked as reserved from their pack. This stops them from overbooking—even though the concession won’t actually be deducted until check-in.
- If you want to allow members to book more sessions than their pack has left, head to: Settings > Advanced Configuration > Bookings > Allow Concession Packs to be Overbooked
Note: If your facility isn’t using bookings, this type of pack won’t suit. Go with a Club Visit Pack instead.
Club Visit Pack
- Works with key fob scans, manual check-ins, or check-ins via the Member App.
- Booking check-ins won’t use this pack – the visit needs to be logged as a facility entry.
Can I Use Both?
Not exactly – GymMaster doesn’t currently support a pack that deducts for both visits and bookings directly.
However, there is a workaround:
- You can use a Club Visit Pack that includes a benefit for free bookings.
- Then, instead of checking in to the booking itself, check in the member directly.
GymMaster can be set to automatically check in the booking too; Settings > Advanced Configuration > Bookings > Auto Check-in time-frame
This setup works well if your members typically enter the facility as part of a booking.
Common Questions this Covers
- What is the difference between a Class & Booking Pack and a Club Visit Pack in GymMaster
- How do concession packs work for class bookings in GymMaster
- When is a pack deduction triggered for member bookings or check-ins
- Can I use a pack for both gym visits and class bookings
- What happens if a member books more sessions than they have left in their pack
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