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GymMaster Gym Software Manual

Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans.
Allow members to make online bookings, receive booking updates or cancel bookings, purchase memberships, make payments and communicate with staff.
Members can access Member Portal via the Member App or your website.

Member Portal Configuration Overview

Member Portal Configuration is found under Settings > Advanced Configuration
There is an extensive range of options to enable / disable in order to configure your member’s online access.
Go through each section carefully.


  • Home page header
  • Language
  • Text white / black
  • Display Club Logo


  • Enable billing settings for online booking and purchases
  • Enable billing related member options



Class Schedule

  • Enable online bookings via Class Schedule
  • Enable class schedule related options and limits

Contact Us

  • Enable Contact Us Page
    Link appears on Member Portal Login Page
    • Enable required fields
    • Input URL redirect after Contact Us form completion


Member Holds

  • Enable member to add hold to membership via Portal
    • Set hold parameters


Point of Sale

  • Enable members to purchase products online



  • Enable member access to their Measurements via Portal
  • Enable member access to their Workouts via Portal