Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

• Allow Member Access
• Setup Portal Billing
• Allow Bookings via Portal
• Allow Cancellations via Portal
• Post Club Notices in Portal
• Portal Communication
• Allow Member Holds via Portal
• Customize How Portal Looks Online
• Configuration Summary
• Frequently Asked Questions
• Setup Member App

Configuration Summary

Throughout sections above, we have touched on some of your Member Portal Configuration settings.
Note that we have not covered off every section through this manual - it is important you review your entire configuration to enure you have set everything as required.
To ensure this is set up entirely, and as required to function accurately, we suggest setting this up during your on-boarding sessions.

To see an overview of settings, see below.
Links take you to manual pages which expand on the overall topic covered in the configuration section.
If making adjustments yourself, go through each section of your Member Portal Configuration carefully.

General

• Home page header
• Language
• Text white / black
• Display Club Logo

Billing

• Enable billing settings for online booking and purchases
• Enable billing related member options

Bookings

• Enable service bookings via Portal
  • Define limits
• Enable service related options and limits
  Online Bookings and Classes
  Customize App Bookings and Classes
  Customize App Widgets

Classes

• Enable class bookings via Portal
  • Define limits
• Enable class related options and limits
  Online Bookings and Classes
  Customize App Bookings and Classes
  Customize App Widgets

Class Schedule

• Enable online bookings via Class Schedule
• Enable class schedule related options and limits

Communication

• Enable Portal specific communication settings
• Enable Portal specific confirmation email templates
  Communication

Contact Us

• Enable Contact Us Page
  Link appears on Member Portal Login Page
  • Enable required fields
  • Input URL redirect after Contact Us form completion

Member

• Enable member login to Member Portal
  • Enable actions / information member can access within Member Portal
    Member Portal Access
    Enable Member App Access

Member Holds

• Enable member to add hold to membership via Portal
  • Set hold parameters
    Member Holds

Memberships

• Enable online sign-up and membership purchase
  • Enable membership purchase options
• Select how memberships are displayed online
  Online Membership Purchase

Point of Sale

• Enable members to purchase products online
  Products

Sign-Up

• Enable public to sign-up online
  • Select required fields
  • Enable selected
    Sign Up Online Custom Member Fields

Training

• Enable member access to their Measurements via Portal
• Enable member access to their Workouts via Portal

Next - Frequently Asked Questions