Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

• Allow Member Access
  • Enable Member Portal Access
  • First Access to Member Portal / App
• Setup Portal Billing
• Allow Sign Up Online
• Allow Bookings via Portal
• Allow Cancellations via Portal
• Post Club Notices in Portal
• Portal Communication
• Allow Member Holds via Portal
• Customize How Portal Looks Online
• Configuration Summary
• Frequently Asked Questions
• Setup Member App

First Access to Member Portal / App

Once a member has signed up to your club, whether online or in person, they will be able to access the Member Portal.
They can login via their phone after Downloading the Member App on their smartphone or tablet, or via any internet browser through your website.

• Login = email address used when signing up
• Password = password as entered during signup
  If password is forgotten, members can use Forgot Password at bottom of login interface, then follow instructions to allow access

  

See Member Can’t Log In to troubleshoot login difficulties.

Next - Setup Portal Billing