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GymMaster Gym Software Manual

Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

Access

The Member Portal can be accessed by members via your website, or via the Member App.

First Access to Member Portal

Once a member has signed up to your gym, whether online or in person, they will be able to access the Member Portal.
They can login via your website, or by downloading the Member App on their smartphone or tablet

  • Login = email address used when signing up
  • Password = phone number as default, when enabled
    When first password = phone number is not enabled, members use Forgot Password at bottom of login interface, then follow instructions to allow access

Once logged in for the first time, members will be prompted to set their own password.
New password will be used for all subsequent logins.