Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

• Allow Member Access
  • Enable Member Portal Access
  • First Access to Member Portal
  • Member Login Error
• Setup Portal Billing
• Allow Sign Up Online
• Allow Bookings via Portal
• Allow Cancellations via Portal
• Post Club Notices in Portal
• Portal Communication
• Allow Member Holds via Portal
• Customize How Portal Looks Online
• Configuration Summary
• Frequently Asked Questions
• Setup Member App

First Access to Member Portal

Once a member has signed up to your gym, whether online or in person, they will be able to access the Member Portal.
They can login via your website, or by downloading the Member App on their smartphone or tablet

• Login = email address used when signing up
• Password = phone number as default, when enabled
  When first password = phone number is not enabled, members use Forgot Password at bottom of login interface, then follow instructions to allow access

  

Once logged in for the first time, members will be prompted to set their own password.
New password will be used for all subsequent logins.

Next - Member Login Error