GymMaster Blog for the ‘GymMaster’ Category

Reopening Your Gym After Lockdown – Coming off a Mass Hold

Friday, May 15th, 2020

Gyms around the world have already begun the process of reopening their doors after the lockdown period imposed to reduce the transmission of the COVID-19 virus. After having weeks or months away from their regular workout regime, many gym-goers are itching to get back into the gym. However, before you take your memberships off hold and open your doors again, there are some best practices to follow with your gym management system to ensure the process is as seamless and painless as possible.

Here’s a checklist of important GymMaster tasks to complete when reopening your club.

Firstly, ensuring your business …

Family Memberships – Using Shared Memberships in GymMaster

Sunday, March 29th, 2020
The option for Family memberships is quite a popular feature for GymMaster users. This allows your members to share their memberships with friends and family, and often make it cheaper for them too. For example, a standard membership may cost them $50 per month. However, a joint membership may be $75 per month. Therefore, working out cheaper per person, and essentially saving the couple $25 per month. This can often be seen as an incentive for more couples and families to join, due to the lower fees they would pay. This in turn, may promote them to continue their membership…

Recent changes made to how membership holds are handled within GymMaster

Thursday, October 10th, 2019

The accounts tab of the member profile change has seen an update to how it displays holds so that it doesn’t retroactively alter historic financial records.

Previously, if a hold was retroactively entered into the system, GymMaster would change the financial details of past membership charges. This raises a number of issues when it comes to the accuracy of reporting and accounting practices. To address these issues, the new accounting rules mean the system will instead use credit notes to adjust the charge as of today (refer to images 1 & 2).

Image 1: Explanation of how retroactive crediting has

Using GymMaster with Silver Sneakers

Monday, July 1st, 2019

The Silver Sneakers program is an initiative encouraging physical activity from older adults to better maintain their health – it is an American program, however there may be other similar initiatives in other countries if you live outside of the US. Silver sneakers sponsors a host of social and physical activities – including fitness classes and gym memberships.

There are a number of benefits for offering or accommodating the Silver Sneakers program within your gym. From increasing club usage during off peak hours (many elderly people work out during the day time), improving the suitability of your club to a …

Using GymMaster to Manage your Gym’s Billing More Effectively

Tuesday, June 25th, 2019
As your club grows, keeping on top of billing can become a tedious and time consuming task for you and your gym’s staff if you don’t have efficient systems in place. However, this is a highly important area of business for gym owners to focus upon. For all GymMaster clients we offer a host of reporting and tools simplifying this process and allowing you to run your club more efficiently. We have covered some of our favorites below.

The Debtors Report

At the minimum, GymMaster recommends that all clients run the Debtors report. This provides a list of all members…

Recent Changes Made to GymMaster’s Shared Memberships

Tuesday, May 28th, 2019
Shared memberships allow one membership to be shared between multiple members. For example, this means your club may charge a set rate for a family to join without setting up individual memberships and allowing multiple secondary members to gain its benefits. If your club has been using shared memberships, there has recently been a few changes made to how GymMaster handles these. Don’t worry, you aren’t going to have to make any adjustments yourself – these changes will be retroactively applied to the accounts you have already set up, however it’s important to be aware of these changes and how…