GymMaster Blog for the ‘GymMaster’ Category

Recent changes made to how membership holds are handled within GymMaster

Thursday, October 10th, 2019

The accounts tab of the member profile change has seen an update to how it displays holds so that it doesn’t retroactively alter historic financial records.

Previously, if a hold was retroactively entered into the system, GymMaster would change the financial details of past membership charges. This raises a number of issues when it comes to the accuracy of reporting and accounting practices. To address these issues, the new accounting rules mean the system will instead use credit notes to adjust the charge as of today (refer to images 1 & 2).

Image 1: Explanation of how retroactive crediting has

Using GymMaster with Silver Sneakers

Monday, July 1st, 2019

The Silver Sneakers program is an initiative encouraging physical activity from older adults to better maintain their health – it is an American program, however there may be other similar initiatives in other countries if you live outside of the US. Silver sneakers sponsors a host of social and physical activities – including fitness classes and gym memberships.

There are a number of benefits for offering or accommodating the Silver Sneakers program within your gym. From increasing club usage during off peak hours (many elderly people work out during the day time), improving the suitability of your club to a …

Using GymMaster to Manage your Gym’s Billing More Effectively

Tuesday, June 25th, 2019

As your club grows, keeping on top of billing can become a tedious and time consuming task for you and your gym’s staff if you don’t have efficient systems in place. However, this is a highly important area of business for gym owners to focus upon. For all GymMaster clients we offer a host of reporting and tools simplifying this process and allowing you to run your club more efficiently. We have covered some of our favorites below.

The Debtors Report

At the minimum, GymMaster recommends that all clients run the Debtors report. This provides a list of all members …

Recent Changes Made to GymMaster’s Shared Memberships

Tuesday, May 28th, 2019

Shared memberships allow one membership to be shared between multiple members. For example, this means your club may charge a set rate for a family to join without setting up individual memberships and allowing multiple secondary members to gain its benefits.

If your club has been using shared memberships, there has recently been a few changes made to how GymMaster handles these. Don’t worry, you aren’t going to have to make any adjustments yourself – these changes will be retroactively applied to the accounts you have already set up, however it’s important to be aware of these changes and how …

Introducing the New Accounts Tab

Wednesday, May 15th, 2019

Introducing the new and improved member accounts tab. This update makes it easier for you to identify which charges your member’s incoming payments are clearing at a glance.

You can find this tab by opening GymMaster, clicking “find member”, choosing a member and then clicking the “accounts” tab at the top of the members page.

 

Let’s take a look at these new changes

As you know, you can click on the button with the blue down arrow on the right of the transaction to view it in more detail.

For the transaction, this additional information will be presented in

New GymMaster Feature: Favorite Reports

Tuesday, May 14th, 2019

If you use GymMaster reports, you may have already noticed the introduction of two new icons to your reporting interface – ♥ & ★. These symbols are the My Favorite ♥ and Company Favorite ★ buttons for GymMaster’s new “Favorite Reports” feature.

These new additions allow you to add important reports to the favorites tab, making accessing and running them a breeze.

The “Company Favorite” button ★ adds the report to the favorites tab for all staff users within GymMaster. This button is only visible to users with admin rights.

The “My Favorites” button ♥ adds the report to the …