Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

• Allow Member Access
• Setup Portal Billing
• Allow Sign Up Online
• Allow Bookings via Portal
• Allow Cancellations via Portal
• Post Club Notices in Portal
• Portal Communication
• Allow Member Holds via Portal
• Customize How Portal Looks Online
• Configuration Summary
• Frequently Asked Questions
• Setup Member App

Club Notices

Club Notices appear at the top of the Member Portal and Member App, making them ideal for sharing key updates like club closures, upcoming events, or special promotions.

Notices are set per club, so each location can display its own targeted message.

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Create Club Notice

Club notices are set per club, so you can keep them club-specific.

To create a club notice:

• Go to Club Details > Member Portal > Club Notices
• Select Edit
  

  

• Add your text, URLs, and images
• Keep it short and check how it looks in the Member App
  

  

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Preview Notice in Member Portal and App

Club notices appear at the top of the Member Portal and Member App.
They show to all members of the club and are used to share info like closures, events, and promotions.

To see how your notice looks, create a mock member and log in as them:

• Create a mock member like a real member, but set membership to ‘$0’ and billing to ‘never bill’.
• Download the App or log in to the Member Portal via GymMaster’s main menu.

Below is an example showing the Member Portal (left) and Member App (right):