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GymMaster Gym Software Manual

Member Portal

Allow members online access to their account and membership details, bookings, communication history and workout plans

Member Holds via Portal

An Member Hold is a temporary suspension or freeze of a member’s membership plan, initiated by member or staff.
Online holds allow the member to place a membership on hold via the Member Portal.
During the hold members typically pause their payments and access to the gym for a specified period of time; based on your pre-defined settings.
A member hold may be applied to one or all memberships held by member.

Apply Hold via Member Portal

Allow members to initiate a hold / pause on their account, per membership, via the Member Portal.
This will pause their benefits and access to gym.

For full set up of online holds, please navigate to Member Holds, complete sections forSettings and Online Holds.

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