GymMaster Gym Software Manual
Member Page
Manual tasks related to members can be managed through the different tabs within each member’s page
- Accounts and Billing
- Bookings
- Communication
- Details
- Memberships
- Side Menu
- Training
- Frequently Asked Questions
Allow Member to Initiate Hold Online
Once base hold Settings are complete, continue to enable online holds;
Go to Settings > Advanced Configuration > Member Portal Configuration > Member Holds
Configure the following options;
-
Enable Membership Hold via Member Portal - Allow members to add hold / request hold to membership online.
Does not include members who are owing; see last option below to allow members who are owing to add hold- N/A - no holds enabled online
- Add Hold - allow members to add hold online
- Request Hold - allow members to request hold
-
Minimum Hold Notice Period - Select required notice period before membership hold can begin
-
Minimum Time on Member-Added Hold - Define minimum time allowed per hold
-
Maximum Time on Member-Added Hold - Define maximum time allowed per hold
-
Hold Charge Typecomple
- Free - member pays no setup fee and no membership fees during hold
- Setup Cost - member pays a one-off fee for setup, with no ongoing fees during hold
- Set Hold charge type fee
- Ongoing Fee - member pays ongoing fee which is altered from usual fee
- Set Hold charge type fee
-
Enable Membership Hold via Member Portal When Member is Owing - Allow members who is owing to add hold / request hold to membership online
-
Save
Next - Add Member Hold Online