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GymMaster Gym Software Manual

Add Member

Details for all new, current, casual, expired members as well as prospects are stored on GymMaster

Member - individual who pays a fee in exchange for use of your gym
Prospect - potential member who has shown an interest in your gym but has not yet signed up

Add Details

Work through the Details page, entering Member information, as required;

Details

  • Name, Date of Birth, Gender
  • Key Fob
    • Small electronic device used by members to gain door access
    • Click on Key Fob field
    • Scan fob to assign Key Fob to member
  • Passcode
    • Individual code, offering alternative door access option
  • Labels

Contact

  • Email, Phone Numbers, Address
  • Subscription
    • Manage Email and SMS/App subscription settings
    • App must be enabled to allow App notifications

Additional Details

  • Assign club, Trainer, Sales Rep, ‘Referred By’ Member
  • Joining Date, Occupation
  • Source Promotion
    • Track how your members find you, eg Website, Facebook, Instagram, Summer Promotion
    • Go to Custom Fields to manage your list of customized Promotions
  • Custom Warning Banner
    • Visible to staff only; message appears in banner of Member’s detail page

Emergency Contact

  • Emergency contact details
  • Doctor details
  • Medical details
  • Waiver Status

Custom Fields and Lookups

Billing Address

  • Billing address details

Add Photo

  • Take photo or Upload photo

Once basic information has been added, use the Save and Add Membership button to Add Membership

Add Member

Add New Member or Prospect
Add Membership
Add Billing

Members
Prospects