GymMaster Blog for the ‘Billing’ Category

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Recent changes made to how membership holds are handled within GymMaster

Thursday, October 10th, 2019

The accounts tab of the member profile change has seen an update to how it displays holds so that it doesn’t retroactively alter historic financial records.

Previously, if a hold was retroactively entered into the system, GymMaster would change the financial details of past membership charges. This raises a number of issues when it comes to the accuracy of reporting and accounting practices. To address these issues, the new accounting rules mean the system will instead use credit notes to adjust the charge as of today (refer to images 1 & 2).

Image 1: Explanation of how retroactive crediting has …

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Automated Billing Frequencies

Sunday, September 1st, 2019

Choosing the right billing frequency for your members made easy! As a membership management platform, GymMaster offers clubs a reliable and easy-to-use automated billing feature. This means that clubs can automatically send paperless billing charges to members for their club subscription without any administrative intervention necessary.

However, not everyone gets paid Monthly, nor wishes to pay Monthly. GymMaster allows you to give your future members multiple billing options, whether it be Weekly, Monthly, Quarterly, One-off payments and more. With numerous different options available, every member’s needs are met.

You set the billing/payment frequency when you create the membership itself. You …

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Using GymMaster to Manage your Gym’s Billing More Effectively

Tuesday, June 25th, 2019

As your club grows, keeping on top of billing can become a tedious and time consuming task for you and your gym’s staff if you don’t have efficient systems in place. However, this is a highly important area of business for gym owners to focus upon. For all GymMaster clients we offer a host of reporting and tools simplifying this process and allowing you to run your club more efficiently. We have covered some of our favorites below.

The Debtors Report

At the minimum, GymMaster recommends that all clients run the Debtors report. This provides a list of all members …

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Choosing the Best Billing Provider for your Fitness Club

Tuesday, May 7th, 2019

Choosing the best billing provider is key to saving time, money and effort in the long run. While GymMaster offers a streamlined solution with your billing provider operating in the background, there are a variety of questions you should ask when signing up with the provider of your choice.

Services

Credit card and Automated Clearing House (ACH) services are common requests from many Fitness clubs looking for a billing provider.

“ACH is the term billing providers use for charging members directly from their bank account, also known as “Direct Debit.”

Offering these payment options to your members gives them a …

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Club Membership Hold Policies: Best Practices

Wednesday, May 1st, 2019

Sometimes life gets in the way of members being able to get to the gym. They may be unwell, going away for a holiday or even a student returning to college.

Membership holds are a great way to keep these members engaged with your club and keep them coming back when they are fit and able to work out again.

But it’s important to come up with a strong and consistent membership hold policy to ensure that your club offering holds isn’t taken advantage of. This is why we have to come up with a list of a few best …

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New alerts in GymMaster

Wednesday, July 18th, 2018

We’ve implemented new alerts, to help you keep on top of your bookings, Debtors and Failed Billing.

As an ongoing commitment to improving our product for you, the GymMaster development team have recently released new features to assist in keeping you up to date with what is happening in your facility.

On the home screen you will now see alerts regarding any bookings you haven’t checked in recently. Not checking in bookings means that it may not count that session towards the sessions your clients are entitled to.

You can change how the system reacts to bookings not checked in

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