GymMaster Logo

GymMaster Gym Software Manual

Member Holds

A Member Hold is a temporary suspension or freeze of a member’s membership plan, initiated by member or staff.

Automated Holds

This form of hold is initiated by GymMaster, in response to a pre-defined trigger event, most commonly due to unpaid fees.
Member’s are stopped at door, preventing entry to gym entirely.

Stop at Door

A Stop at Door requirement can be automatically applied to members through any specified trigger event, preventing Member from accessing gym.
See Automated Tasks to learn how to have GymMaster automatically apply a Stop at Door requirement.

A manual individual Stop at Door task can be set within a member’s Member Page, via the Member Action Stop Member at Gate.