Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

• Accounts and Billing
• Bookings
• Communication
• Details
• Memberships
  • Member Holds
    • Settings
    • Manual Holds
      • Apply Manual Hold
    • Online Holds
    • Automated Holds
    • Mass Holds
  • Gift Time
  • Add Membership
• Side Menu
• Training
• Frequently Asked Questions

Apply Manual Hold

Go to Member Page > Membership Tab

• Select Hold Membership
  

  

Select Membership/s you wish to add hold

• Add Reason for hold (optional)
• Select Start date of hold
• Select End Date OR Duration of hold
• Select fee for adding hold;
  • Free
  • Setup Cost
  • Ongoing Fee
  • Continue Regular Billing
• Enable End Hold on Member Return to end the hold earlier than the selected end date if the member returns before the hold period is over
• Select Prorata Membership Fees to charge the member a proportional part of the fees based on the timing of the hold
• Enable Disable New Bookings and Classes to prevent the member from enrolling in classes and bookings during the hold period
• Save

Next - Online Holds