Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

• Accounts and Billing
• Bookings
• Communication
• Details
• Memberships
  • Member Holds
    • Settings
    • Manual Holds
    • Online Holds
    • Automated Holds
    • Mass Holds
      • Begin Mass Hold
      • Adjust Mass Hold
  • Gift Time
  • Add Membership
• Side Menu
• Training
• Frequently Asked Questions

Begin Mass Hold

Before adding mass hold, ensure ‘Mass Holds’ are enabled within Advanced Configuration

Once enabled, you’ll be able to access the Mass Hold tool by navigating to Settings > Club Details > Mass Hold

To get started, click the Add Mass Hold button and then follow the wizard’s steps:

• Select your members. Which memberships to put on hold? By default all are selected
• Select your hold dates and settings. When should the hold start / end, and how should we handle Prorata and bookings?
• Confirm the details. Make sure everything is correct

And you’re done! Depending on how many members you’ve put on hold, the system may take some time to apply the hold to everyone, but we’ll handle that in the background.

Next - Adjust Mass Hold