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GymMaster Gym Software Manual

Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

Stop Member at Gate

Set up an individual manual Stop at Door task for member.
This will prevent member from accessing the gym entirely, until the Stop at Door task has been deactivated by staff.
This does not end their membership or prevent billing (unless membership is placed on hold / cancelled).
It forces member to find resolution with staff before being able to enter again.

Apply Stop

  • Find Member Action menu below the side menu of members page.
  • Select Stop Member at Gate
  • Input reason for stop
    • For staff information
  • Select Apply

Remove Stop

  • Return to Member Action menu
  • Select Stop Member at Gate
    • Select Remove Stop

See Automated Holds to learn how to prevent member entry for members with overdue fees or other trigger events

Next - Change Password