Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

• Accounts and Billing
• Bookings
• Communication
• Details
• Memberships
• Side Menu
  • Member Actions
    • Stop Member at Gate
    • Change Password
    • Member Changes
    • Merge with Another Member
    • Zero Account
    • Linked Members
    • Add Signature
    • Login as Member
    • Log into App
    • Debt Collection Report
    • Delete Member
• Training
• Frequently Asked Questions

Stop Member at Gate

Set up a manual individual manual Stop at Gate task for member.
This will prevent member from accessing the club temporarily, until the Stop at Gate task has been deactivated by staff.

Apply Stop

Find Member Action menu below the side menu of members page.

• Select Stop at Gate
• Input reason for stop
• Select Apply

Remove Stop

Navigate to Communication tab from member’s page

• Select General Stop at Gate Task
• Fulfil requirements of stop
• Select Complete Task

See Automated Holds to learn how to prevent member entry for members with overdue fees or other trigger events

Next - Change Password