Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

• Accounts and Billing
• Bookings
• Communication
• Details
• Memberships
• Side Menu
  • Member Actions
    • Stop Member at Gate
    • Change Password
    • Member Changes
    • Merge with Another Member
    • Zero Account
    • Linked Members
    • Add Signature
    • Login as Member
    • Log into App
    • Debt Collection Report
    • Delete Member
• Training
• Frequently Asked Questions

Merge with Another Member

Note, this action cannot be undone. Be certain of decision before proceeding

If a duplicate profile of a member has been created, both profiles can be merged together into a single member profile. This will preserve an accurate history of the member, avoiding accidental loss of information.

To merge two members;

• Find the most accurate / active of the two profiles, and arrive on their Member Page
  In a situation where the member personal details are different, the details of the first profile selected will override those of the second profile selected
  • Go to Member Actions menu
    • This is found on below the side menu on the left hand side
  • Select Merge with Another Member
    • Search for second profile
    • Select Merge

Both profiles will now be merged into one

Once complete, be sure to check through the new merged profile to ensure details and current Memberships are correct

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