Getting Started

Your on-boarding training sessions can be booked here

• Support
• Glossary
• Setup GymMaster
• Transfer Data to GymMaster
  • Supplying Data
  • Setting a Date
  • Day of Transfer
  • Verifying Data
  • Memberships
  • Existing Software
  • Data We Transfer
  • Data We Cannot Transfer
  • Post Transfer
  • Frequently Asked Questions

Post Transfer

Post transfer you must check data transfer is accurate between old system to new system

• Data Checking
• Keep Local Copy During Transfer

Data Checking

Once the data is transferred the Client needs to perform a final check of the data and confirm the accuracy of the information.
If any issues are discovered they must be reported to GymMaster ASAP to determine what may be done to rectify them.

For minor but systemic issues e.g. Home phone and Mobile phone swapped around GymMaster will generally make the adjustments.
For minor non systemic issues it will generally be easier for the Client to make adjustments GymMaster will assist in showing the client the best way to rectify these issues.

If more significant issues become apparent it may be necessary to stop the transfer process and arrange another time to go live once these have been addressed.