Your on-boarding training sessions can be booked here
We offer a variety of support materials to address many common questions.
Our experienced Support Team is available on call when needed.
Navigate to Manual
Your complete step-by-step guide for navigating GymMaster.
The manual covers the purpose, setup, and application of each section in the system, helping you get the most from your club management software.
Start with the manual whenever you have questions about setup or how a feature works.
Navigate to the Glossary
The glossary is your quick-reference guide for understanding the key terms and icons used throughout GymMaster.
Reviewing the glossary will give you a head start in learning the system and speaking the same language as our support team.
Navigate to our YouTube Channel
Explore our GymMaster in a Minute video series, where we break down key features of GymMaster into easy-to-digest content.
The channel is regularly updated with new tutorials and tips.
You’ll also find relevant YouTube videos linked throughout the User Manual for quick access to visual guides.
Navigate to our Knowledge Base
View our broad collection of articles covering key questions that regularly come up regarding GymMaster.
If our support resources above have not provided a solution to your question, feel free to submit a ticket or reach out to our Support Team.
When you need immediate support or the situation is complex, don’t hesitate to call us directly.
Our team typically responds within 1 minute, and 98% of calls are answered within 10 minutes.
Lodge Request: Submit a Ticket
You can expect a response within 1 - 6 hours.
To help us assist you faster, provide as much detail as possible in your request.
Including screenshots along with your issue description can significantly speed up the process.
Here’s how to Take a Screenshot.
Treshna Enterprises
P.O. Box 13522
Armagh Mail Centre
Christchurch 8141, New Zealand