Contents

Templates and Communication

Communication to your members can largely be automated while remaining individualized, by utilizing Templates.

• Templates
  • Categories
  • Email Template
  • SMS Template
    • Create SMS Template
    • Add Unsubscribe to SMS
• Communication
• Frequently Asked Questions

Create / Edit SMS Template

Go to Settings > Templates
Choose whether to edit an existing template or create a new one;

• Add SMS Template
• Name the template for future reference
• Assign a category if needed
• Select which club/s can use the template
• Write or edit SMS in body section

To add member-specific details, use the Insert Fields option.

• Use the search bar to find the relevant field, such as First Name or Start Date
• Click on the spot in the message where you want the field to appear, then press the Insert Field button

Save

Next - Add Unsubscribe to SMS