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GymMaster Gym Software Manual

Templates and Communication

Templates are a range of pre-made email and SMS messages that can be used for individualized automated communication with your Members.
Templates are ideal for communications which are predictable and relevant to all members.

SMS Templates

Note: Members using GymMaster Member App will receive SMS as notifications via App, when configured.

GymMaster provides a number of pre-created SMS templates that already use pre-set fields.
We suggest reviewing provided templates and making any necessary edits before creating your SMS communication from scratch.
This can save time and ensure that your communications include all the necessary information.

Create / Edit SMS Template

  • Go to Settings > Templates
  • Choose whether to select an existing template or create a new one
    • Add SMS Template
    • Name the template for future reference
    • Assign a category if needed
    • Select which club/s can use the template
    • Write or edit SMS in body section
    • To add member-specific details, use the Insert Fields option.
      • Use the search bar to find the relevant field, such as First Name or Start Date
      • Click on the spot in the message where you want the field to appear, then press the Insert Field button
  • Save

Unsubscribe

To add opt-out message to footer of SMS notifications;

  • Go to Advanced Configuration > Add opt-out option – SMS
    • Create your opt-out message
    • Member must respond with STOP to unsubscribe