Contents

Templates and Communication

Communication to your members can largely be automated while remaining individualized, by utilizing Templates.

• Templates
• Communication
  • Settings
  • Automate Template Communication
  • Bulk One-Off Communication
    • One-Off SMS or Email
    • SMS or Email to Class Attendees
  • Individual One-Off Communication
• Frequently Asked Questions

One-Off Bulk SMS or Email

Bulk communication in GymMaster allows the ability to send messages to multiple members at once as emails or SMS notifications.

This process can be used for bulk messaging to Members or Staff.
Bulk one-off communications do not utilize Templates, they are sent via the reporting system.
Using Reports allows you to easily select, filter and find the exact group of members you wish to contact, in the same way you would select and filter a report.

Go to Reports and Till > Standard Report

• Choose report that most closely matches the Member / Staff group you want to contact, such as Current Members

• Select Show Report
  

  

• Select Edit to apply any necessary filters

• Select Send SMS or Send Email
  

  

• List of members / staff will appear

  • Select All or Select Specific Members/Staff

• Click Next
  

  

• Write your SMS/Email message

• Send

Next - SMS or Email to Class Attendees