Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

• Accounts and Billing
• Bookings
• Communication
• Details
• Memberships
  • Member Holds
    • Settings
    • Manual Holds
    • Online Holds
    • Automated Holds
      • Stop on Owe
      • Stop at Door
    • Mass Holds
  • Gift Time
  • Add Membership to Member
• Side Menu
• Training
• Frequently Asked Questions

Stop on Owe

Prevent entry to gym when fees are unpaid.
Define how long fees can be overdue, and by how much, before gym entry is blocked.

• Go to Settings > Advanced Configuration

  • Select Doors and Readers

• Configure the following options;

  • Stop After Owe - Time - Select maximum time period member can owe fees and maintain access to gym
    • After this period, access to gym will be suspended.
      Some time is required in the case of suspensions and handling delays for billing to occur
  • Stop After Owe - Amount - Select maximum amount member can owe fees and maintain access to gym
    • After this period, access to gym and capcity to make bookings will be suspended
      

      

  • Warning on Owe - Display on-screen warning to staff indicating member entering gym owing over certain amount
    • This warning may appear before member reaches point of membership suspension

Next - Stop at Door