Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

Apply Manual Hold

Go to Find Member > Member Details > Membership Tab

Select Membership/s you wish to add hold

Add Reason for hold (optional)
Select Start date of hold
Select End Date OR Duration of hold
Select fee for adding hold;
- Free
- Setup Cost
- Ongoing Fee
- Continue Regular Billing
Enable End Hold on Member Return to end the hold earlier than the selected end date if the member returns before the hold period is over
Select Prorata Membership Fees to charge the member a proportional part of the fees based on the timing of the hold
Enable Disable New Bookings and Classes to prevent the member from enrolling in classes and bookings during the hold period
Save

Manual Holds Complete
Next - Online Holds