GymMaster Logo

GymMaster Gym Software Manual

Bookings and Classes

Set up your facilities, trainers, classes and services to allow them to be scheduled and booked

Services

A Service is used to set up one-on-one session designed to provide personalized attention, such as personal training, one-on-one yoga, or individual swim training.
Once a service has been created and saved it can be booked by members via Schedule, Member Page or Member Portal, when enabled.

Add Services

Once you have completed Settings and Categories, you can begin to add your services to GymMaster

  • Click Add Service - located on the top right corner of the Services page
    • Enter Service Name and select the appropriate Service Category that it belongs to

    • Booking Length - set default length of your service, keeping in mind that the actual run-time of the service can be adjusted if needed when it is added to the schedule

    • Club List - based on Service Category settings

    • Allowed Resources - based on Service Category settings
      In example below, note the pre-selected Club List and Allowed Resources - these are based on selections made within the Service Category

    • Service is For - allow access / select price based on member type

      • Current Member - member who has an active contractual membership with the gym and has access to all facilities
      • Casual Member - individual without a long-term contract or regular recurring payments to your gym. They may use club/class visit packs or hold a charge-per-visit membership
      • Booking Pack - prepaid bundle of visits that members can purchase to access services at their discretion over a period of time
        In example below; Current Members may attend this service for free, when included in their benefits. If their benefits do not apply, the price for Members is $25. Casual Members can attend for $30.00 per booking. Booking Pack Holders can use their service allowance to book this service.
    • Enable Online Booking - allow members to book service through Member Portal

      • Open and Close Online Bookings - default is set within Service Configuration
      • Cancellation Mode - default is set within Service Configuration
      • Cancellation Charge Period - default is set within Service Configuration
      • Cancellation Fee - default is set within Service Configuration
    • Restrictions

      • Time Between Sessions - optional - establish a minimum interval between sessions for each member. For example, 7 days permits a member to book a maximum of one session per week
    • Commission rates - select flat rate or percentage rate per attendee

  • Save