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GymMaster Gym Software Manual


Billing is the process of handling automated and manual financial transactions related to membership payments.

Failed Billing

  • When a billing attempt fails, the payment line item in the member’s Account History will show with a red exclamation mark icon.
    • You can click the row to show more information on the billing attempt.
    • The expanded view may show you a list of Related Charges which that payment was attempting to pay for.
    • You’ll also see information on why the payment failed, known as the fail reason.

Next - Resolve Failed Billing