Doors and Readers

GymMaster software combined with door access hardware form an access control system which allows automated individualized entry

Frequently Asked Questions

Why was member able to access gym after failed payment?
- Billing processing times may vary, specifically between time the transaction was sent for processing, and when GymMaster received a report from billing processor that the same transaction was settled
- For any recurring billing transactions, it may take up to 5 working days
How do I assign a key fob to a member? Assign Key Fobs
Can we use Bluetooth access as alternative to key fobs? Bluetooth Access
Interclub Access Interclub Access
How do I assign access to a casual member with no membership type Casual Member Door Access
Check-in notifications - Notifications
Why has a member been denied entry? Member Denied Entry
How can I set an alert, notifying staff when particular member enters gym? Set Member Check-In Alert
How do I block entry to member whose payments are overdue? Prevent Entry - Payments Overdue
Why is visitor list time showing wrong time Visitors list shows the incorrect time
Can we allow access for casual members without a membership? Facility access without membership
How can we do contactless sign-up and access? Contactless Sign-Up and Access

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