GymMaster Gym Software Manual

Doors and Readers

GymMaster software combined with door access hardware form an access control system which allows automated individualized entry

Be sure to check the Troubleshooting page for common Door Access setup / function resolutions.

Additional Door Access FAQs Pages;

If you are unable to find the answer to your query, please Contact Our Support Team

How can I set an alert, notifying staff when particular member enters club?

How can we do contactless sign-up and access?

What power supplies / power adapters does the access hardware need?

Power supplies are NOT included with Tailgating cameras and must be sourced by the installer.

Device	Power supply
Gatekeeper GK4, GK5, GK6	12V DC, at least 2A. Use only the Gatekeeper’s own supply.
Gatekeeper Mini 4	5V 1A USB-C power supply
Door readers (GK4, GK5, GK6)	Powered by the Gatekeeper over the reader cable (12V, GND, A, B). They do not need their own supply.
Desktop / barcode readers	Powered over USB from the Gatekeeper (the only readers a Mini 4 supports, as it cannot control doors)
Door lock / strike	Its own independent power supply. Never share the Gatekeeper’s supply.
Tailgating camera, TGv4 (GymMaster Tailgating IP camera, Milesight)	12V DC 1A adapter into the camera’s DC barrel connector, or PoE from a switch giving 20W per port
Tailgating camera, older two-camera system (Honeywell IP cameras)	12V DC 1A adapter per camera, or a PoE switch with at least a 30W budget (15W per port)
Receipt printer (cash drawer kit)	24V DC

Barrel connector size: most 12V CCTV adapters use a 5.5mm x 2.1mm centre-positive plug. Honeywell and Milesight cameras may need different adapters, so check the label next to the camera’s DC input, or its datasheet, before you buy one.
Use PoE or the DC adapter, not both.
If a camera keeps dropping offline, check the supply first. See Tailgating Cameras Offline and GateKeeper Power Supply.
Install guides: TGv4 Quick Install and Tailgating (Honeywell) Quick Install