Report and Till

Reports are organized collections of data providing insights into your club’s performance

• Standard
• Staff Attendance
• Trainer Commission
• Debt Collection
  • Data Provided
  • Bulk Actions
  • Filter Report
• Till Take
• Key Performance Indicators
• Frequently Asked Questions

Data Provided

The Debt Collection Report provides a detailed summary for all money owed by members, drawing on information gathered throughout GymMaster,

• Member and ID
• Membership Type and Membership Status
• Owing
  • All Debtors - all members who own money, regardless of billing success (default)
  • Failed Billing - all members who owe money AND whose last billing attempt failed (select via View Filters)
• Last payment - adjust range via View Filters
• Last visit - adjust range via View Filters
• Reason - if due to billing setup error view details under Member Details > Billing tab
• Actions
  • Snooze - select length of time to ‘snooze’ member. Snoozed member will be removed from report until snooze has ended
  • SMS - click to send manual SMS to member
  • Email - click to send manual Email to member
  • Call - click to log date of call in Last Called column

Next - Bulk Actions