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GymMaster Gym Software Manual

Point of Sale

Make Sale via Point of Sale

The sales process in GymMaster is quick and straightforward — but where you start depends on what you’re selling.

Choose the right starting point before you begin a sale

Are you selling products, a membership, a class or service, or a combination sale?
Once you find your starting point, complete required steps as outline below,

General Sale

For product sales, vouchers, account deposits, to pay account.
Navigate to Point of Sale; begin at Step One, as below.

Bookings or Membership Sales

For classes or services, first select desired booking via Schedule or Member Page.
To sell a membership in person, start via the Member Page > Membership Tab.
You will be taken to point of sale; complete steps as below as required.

Book Member into Class
Book Member into Service
Add Membership


Step One - Assign Member and Staff to Sale

You have arrived at Point of Sale; first setup your sale;

Assign Member

If you arrived via a membership / bookings purchase, your member should already be assigned to the sale.
Otherwise, click on ‘Assign Member’ and add member to sale. This is recommended for easier record keeping and refunds.

Assign Staff to Sale

Confirm the correct Staff Member is selected, if required. You can make this a requirement in Advanced Configuration > Point of Sale.


Step Two - Select Item/s

Is your member purchasing a product, or paying off their account balance? Select option as required;

  • Products – Food, drinks, merchandise, supplements (added via Products)
  • General Sale - Flexible sale
  • Gift Voucher - Manage Gift Vouchers
  • Pay Owing - Pay full / partial account balance
  • Deposit to Account - Load account balance; can be assigned as payment towards future sales / fees

Add as many sale types and products as are relevant to the sale.
All items will be added to cart.


Step Three - Payment Method or Charge to Member

Choose how the payment will be handled:

  • Payment Method – Pay manually now by selecting a payment method
  • Bill Member – Sends the transaction to your billing provider
  • Charge Member – Adds the sale to the member’s account to pay later

Step Four - Complete the Sale

Click Complete Sale to finalize the transaction.
You will be offered option to email, print or view receipt, or to continue without receipt.


In person sale complete!