Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

• Accounts and Billing
• Bookings
• Communication
  • Send Individual Email / SMS to Member
  • Communication Log
    • Add to Communication Log
  • Awards
• Details
• Memberships
• Side Menu
• Training
• Frequently Asked Questions

Add to Communication Log

In-person communications and paperwork can be added to your member’s communication log.

Go to Member Details > Communication tab

Select Add

Select communication type to add;

• Add Note: Note will be stored in communication log
• Add Task: Assign task specific to member. For example, add Personal Communication Task to assign a staff member to contact member
• Add Call Log: Staff can log all calls made to member for accurate communication history
• Upload Files: Paperwork, signed paper contracts, waivers and so forth can be scanned / photographed and uploaded into members communication log
• Take Photo: Add photo to communications log
  Save

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