Glossary

• Definition of Terms
• Icons

Icons

Access Blocked

Agreement or Contract

Casual Member

Casual with Visit Pack

Charges Paid

Communication Delivered

Current Member

File Attached

Free membership

Incomplete Membership

Member Belongs to Another Gym

Member on Gifted Time

Member on Hold

New Member

Payment Received

Previous Member

Prospect

Prospect Lost

Recently Cancelled or Expired Member

Sleeping Member

Task

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Billing / Payment Icons

• 1; Payment Line - Indicated by a blue band on the Account’s History line item.
• 2; Charge Line - Indicated by a green band on the Account’s History line item.
• 3; Adjustment - An adjustment has been made to counteract a payment or charge.
• 4; Over paid / Deposit - The payment is not fully assigned to charges yet, there are available funds to be used.
• 5; Payment Received - Indicated by the payment received icon
• 6; Gifted Time - The member has been given free time during this period, the charge amount is adjusted to reflect this.
• 7; Unpaid - Charge is outstanding, no payments have been made yet.
• 8; Membership Suspended - The membership is suspended during this period, the charge amount is adjusted to reflect this.
• 9; Paid - Charge has been fully paid.
• 10; Partially Paid - Charge has an associated payment, but there is still an outstanding amount owing.
• 11; Zero Charges - Charges with no value are automatically marked as paid.