Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

• Accounts and Billing
• Bookings
• Communication
  • Send Individual Email / SMS to Member
  • Communication Log
  • Awards
    • Award Types
    • Activate Awards
• Details
• Memberships
• Side Menu
• Training
• Frequently Asked Questions

Award Types

There are three Award types that can be used;

System Awards

These are pre-created standard award types that can be awarded weekly, monthly, or yearly.
These awards are based on highest visits, class attendance, and bookings, and no task is required to trigger them.
System awards can be activated individually, but cannot be altered.

Task Awards

Automated custom award types, created using the Awards Template.
Task awards are applied when specific variables are met, such as member attending the club 100 times.
Note, task award type are currently limited by task trigger options. We’re working to improve this system.

Manual Awards

Manually applied custom award types, created using the Awards Template.
Unhindered by limitations within Tasks, any Award Template can be created.
However, as award may fall outside of what can currently be automated, award template will need to be applied by staff manually.

Next - Activate Awards