Doors and Readers

GymMaster software combined with door access hardware form an access control system which allows automated individualized entry

• Hardware
• Manage Doors
• Door Access
  • Access Method Guides
    • Key Fob Access Guide
    • Bluetooth Access Guide
      • Enable Bluetooth Access
      • Bluetooth Check-In Process
    • Passcode Access Guide
    • QR Code Access Guide
  • Staff Access
  • Member Access
  • Casual Member Access
  • Block Member Access
  • Failed Member Access
• Troubleshooting
• Frequently Asked Questions

Bluetooth Check-In Process

Once Bluetooth access has been enabled and Access Tokens assigned, members can enter your club using the GymMaster Member App on their phone.

To check in via the Member App, the member opens the app as they approach the access door and ensures Bluetooth is enabled on their device. From the dashboard, they tap the Check In icon at the top of the screen. The Check In icon will only appear if the facility supports Bluetooth access and the member has Bluetooth Access enabled on their account.

The app will begin scanning for nearby Bluetooth door readers. When a reader is detected, the reader will indicate the result:

• Green — access granted
• Red — access denied

Members need to be within a couple of metres of the reader for it to be detected. It is recommended that they do not hold their phone directly against the reader.

Bluetooth access is always linked to the member’s current account status. This means members can only enter within the door access limits of their active membership or casual booking. Members with failed billing attempts, active holds, expired memberships, or cancelled memberships will not be able to access the club until the issue is resolved.