Door Access Guides

Key Fob Assign and Check-In

Once hardware is setup and you have keyfobs in hand, you can assign keyfob access to your members.
Key fob access is always linked to the member’s current account status, which means:

• Members can only enter during the door access times allowed by their active membership or casual booking.
• Members with failed billing attempts, account holds, expired memberships, or cancelled memberships will be denied access until the issue is resolved.

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Key Fob Access Setup

Key Fob Access is the most common long-term access method used by clubs.
Key fobs are issued in person and manually assigned to each member, usually during their first visit.

Key fob access is always linked to the member’s current account status, which means:

• Members can only enter during the door access times allowed by their active membership or casual booking.
• Members with failed billing attempts, account holds, expired memberships, or cancelled memberships will be denied access until the issue is resolved.

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Assign Key Fob

Key fobs can be assigned in person during sign up, or during a new members first visit to the club if they have signed up online.
Key fobs must be assigned manually, one at a time.

• Go to the Key Fob/Token field within the Details tab of the members page
• Present a blank, unassigned key fob to your GymMaster reader. Key fob field will auto-fill with the key fob assigned number.
• Save

Once assigned, the member can access the club using their key fob, subject to the door access rules of their membership.

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Check-In

After a key fob has been assigned, members enter the club by touching their key fob to the door reader installed at the entry point.

Each key fob is unique and linked directly to the member’s account. As a result:

• Access is automatically granted or denied based on membership status and door access permissions.
• Members with unpaid accounts, holds, expired memberships, or cancellations will be denied entry until the issue is resolved.

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Deactivate Key Fob

To deactivate key fob for this member, simply delete the key fob number within the key fob field.
Key fob can then be reassigned to another member.