Reference Guide

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Point of Sale

This is your in-club sales screen for processing product purchases and manual payments.
Designed to work smoothly with cash drawers, barcode scanners, and receipt printers.

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Left Side

Search product by name or scan bar code:
Once your products are added in Settings > Products, you can find them here by typing the name or scanning a barcode.

Product Type:
Products can also be searched for by Type.
These groups help keep your layout organised. Assign each product to a type so it shows up where expected.
Edit or remove default Product Types, and add products to your Types, in Settings > Products.
Default options include;

• Drink
• Equipment
• Food
• General
• Other

General Sale:
A flexible option for one-off items. Enter the sale amount, tax rate, and a short description.

Gift Voucher:
Use this when manually selling a gift voucher.
Set the voucher value and adjust the expiry if needed; the default is 12 months.
The voucher code is required when redeeming.
Voucher features are enabled in Settings > Member Portal > Gift Vouchers.

Pay Owing:
Shows all outstanding charges for the assigned member.
You can add these to the sale or process them individually.
This option appears only when a member is assigned to the sale.

Deposit to Account:
Lets you load funds into a member’s account balance.
These deposited funds can be used for future purchases.
This option appears only when a member is assigned to the sale.

Receipt:
Reprint the receipt from the most recent sale.

Open Till:
Opens the cash drawer without processing a sale.

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Right Side

Assign Member:
Links a member to the sale. This keeps records tidy and ensures refunds or account charges are applied correctly.
If you opened POS through a membership or booking purchase, the member is usually assigned already.

Edit:
Allows staff to add notes or apply a discount across the whole sale.

• Description: Notes appear in the member’s account history under Accounts and Billing. If applying a discount, include a brief reason.
• Auto-print Receipt: Automatically prints a docket after each sale. The system remembers this preference.
• Discount All: Applies a percentage discount to all products in the sale.
  Discounts don’t apply to memberships, classes, or service bookings.

Staff:
Assigns a staff member to the sale for accurate tracking and reporting.
You can require staff selection in Advanced Configuration > Point of Sale.

Station:
GymMaster supports multiple POS stations.
Set up your stations in Financial Configuration > Point of Sale > POS Stations and assign the correct one here.

Product Options:
Select any product added in the sale to adjust:

• Quantity: Add or reduce product quantity.
• Product Notes: Add notes that appear on receipts and in the member’s account history.
• Edit Product Pricing: Adjust pricing for this specific sale.
  • New Price: Lets you override the full item price.
  • % Off: Applies a percentage discount.
  • $ Off: Applies a fixed discount amount.
  • Price per Unit: Updates the per-unit price for this sale only.
  • Discount Reason: Choose an existing reason or create new reasons in Settings > Financial Configuration > Point of Sale > POS Discounts.
  • Discount: Enter the percentage or dollar value once a discount mode is selected.
  • New Price: Enter the new total or per-unit price.

Payment Method:
Choose how the member is paying, such as cash, card, or voucher.
Payments can be split between multiple methods.
Enable or disable available payment options in Settings > Financial Configuration > Point of Sale > Payment Methods.

Charge Member:
The pay-later option.
Adds the purchase to the member’s account and includes it in their next billing cycle.

Complete Sale:
Finalises the transaction and processes the selected payment.

Cancel Sale:
Cancels the sale at any time before completing it.

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Reference Guide