Reference Guide

---

Point of Sale

This is your in-club sales screen for processing product purchases and manual payments.
Designed to work smoothly with cash drawers, barcode scanners, and receipt printers.

Available actions depend on each staff member’s permission level, set in User Administration > Permissions.

---

Left Side

Search product by name or scan bar code:
Once your products are added in Settings > Products, you can find them here by typing the name or scanning a barcode.

Product Type:
Products can also be searched for by Type.
These groups help keep your layout organised. Assign each product to a type so it shows up where expected.
Edit or remove default Product Types, and add products to your Types, in Settings > Products.
Default options include;

• Drink
• Equipment
• Food
• General
• Other

General Sale:
A flexible option for one-off items. Enter the sale amount, tax rate, and a short description.

Gift Voucher:
Use this when manually selling a gift voucher.
Set the voucher value and adjust the expiry if needed; the default is 12 months.
The voucher code is required when redeeming.
Voucher features are enabled in Settings > Member Portal > Gift Vouchers.

Pay Owing:
Shows all outstanding charges for the assigned member.
You can add these to the sale or process them individually.
This option appears only when a member is assigned to the sale.

Deposit to Account:
Lets you load funds into a member’s account balance.
These deposited funds can be used for future purchases.
This option appears only when a member is assigned to the sale.

Receipt:
Reprint the receipt from the most recent sale.

Open Till:
Opens the cash drawer without processing a sale.

---

Right Side

Assign Member:
Links a member to the sale. This keeps records tidy and ensures refunds or account charges are applied correctly.
If you opened POS through a membership or booking purchase, the member is usually assigned already.

Edit:
Allows staff to add notes or apply a discount across the whole sale.

• Description: Notes appear in the member’s account history under Accounts and Billing. If applying a discount, include a brief reason.
• Auto-print Receipt: Automatically prints a docket after each sale. The system remembers this preference.
• Discount All: Applies a percentage discount to all products in the sale.
  Discounts don’t apply to memberships, classes, or service bookings.

Staff:
Assigns a staff member to the sale for accurate tracking and reporting.
You can require staff selection in Advanced Configuration > Point of Sale.

Station:
GymMaster supports multiple POS stations.
Set up your stations in Financial Configuration > Point of Sale > POS Stations and assign the correct one here.

Product Options:
Select any product added in the sale to adjust:

• Quantity: Add or reduce product quantity.
• Product Notes: Add notes that appear on receipts and in the member’s account history.
• Edit Product Pricing: Adjust pricing for this specific sale.
  • New Price: Lets you override the full item price.
  • % Off: Applies a percentage discount.
  • $ Off: Applies a fixed discount amount.
  • Price per Unit: Updates the per-unit price for this sale only.
  • Discount Reason: Choose an existing reason or create new reasons in Settings > Financial Configuration > Point of Sale > POS Discounts.
  • Discount: Enter the percentage or dollar value once a discount mode is selected.
  • New Price: Enter the new total or per-unit price.

Payment Method:
Choose how the member is paying, such as cash, card, or voucher.
Payments can be split between multiple methods.
Enable or disable available payment options in Settings > Financial Configuration > Point of Sale > Payment Methods.

Charge Member:
The pay-later option.
Adds the purchase to the member’s account and includes it in their next billing cycle.

Complete Sale:
Finalises the transaction and processes the selected payment.

Cancel Sale:
Cancels the sale at any time before completing it.

---

Reference Guide