Membership Guides

What Is the Membership Basis?

The Membership Basis is selected when creating each membership type.
It defines the underlying structure of the membership, including how it is billed, how long it runs, and how it ends.

Choosing the correct basis is important, as it determines how the membership behaves throughout its lifecycle. Consider which structure best suits the purpose of the membership you are creating.

Open-Ended Contract

• A membership with no fixed end date
• Members are charged on a recurring schedule (for example, weekly, fortnightly, or monthly)
• The membership remains active until it is cancelled

Renewal-Based Contract

• A membership with a defined term, such as 3 or 12 months
• Members are usually billed automatically at the start of each renewal period
• The membership can renew automatically (for example, monthly or annually) until cancelled
• Commonly used for fixed-term memberships that still provide ongoing access

Preset Date Program

• A short-term membership used for programs or challenges
• Designed to start and end on specific, pre-defined dates
• Typically not renewable

Add-On Program

• An upgrade or add-on membership attached to an existing membership
• Provides additional benefits such as extra classes, services, products, or access
• Allows members to customise their membership without switching to a higher-tier plan
• Usually carries an additional fee on top of the base membership

Charge per Visit

• Members are charged each time they visit the club
• No recurring membership fee applies
• Commonly used for casual or infrequent visitors
• Can also supplement standard memberships for pay-per-use access to specific services or facilities

Club Visit Pack

• A prepaid bundle of club visits
• Members purchase a set number of visits in advance
• Visits can be used over time at the member’s discretion
• Often used as a flexible option for casual members
• Club Visit Pack vs Class and Booking Pack

Class and Booking Pack

• A prepaid bundle of classes or services
• Members pay upfront for a set number of bookings
• Bookings can be used over time as needed
• Provides casual access without committing to a recurring membership
• Club Visit Pack vs Class and Booking Pack

Trial Membership

• A short-term trial membership for prospects
• Expires after a set number of days
• Cannot be renewed

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Membership Guides