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GymMaster Gym Software Manual

Find Member

Find Member

Every member and prospect added to GymMaster, past or present, can be located through Find Member.
Use broad filters or search by a specific detail.


Search Member: Use the search bar (top left) to look up a member by name, email, phone number, or member number.

Filter: Narrow any search by club, membership category, or membership type. Advanced filters let you refine further by tag or membership status.

Everyone: Shows all members and prospects, including casuals and historic profiles.

Current members: Shows only active full members. Casuals and former members won’t appear here.

Expired members: Shows cancelled or former members with previously active memberships.

Recent visitors: Limits results to people who have recently checked into your club.

Prospects: Shows people who have expressed interest but haven’t joined or become casual members.

Order of Results: Use the drop-down at the top right to adjust how results are sorted. GymMaster remembers your choice.


Results

Click any member card to open their Member Page.
From there you can purchase memberships or products, view accounts, update personal details, and more.

Active members appear in color.
Prospects and casual members are shown in greyscale for quick visual clarity.

Icons:

Check Member In Manually

Current Member

Casual Member

Casual with Visit Pack

New Member

Prospect

Prospect Lost

Sleeping Member

Free membership

Member on Gifted Time

Incomplete Membership

Recently Cancelled or Expired Member

Previous Member

Member Belongs to Another Gym

Member on Hold

Access Blocked

Visits Blocked


Find Member