To allow members to access your facility, they must have;
Access methods link directly to the member’s account and membership.
Members can only access doors within the limits defined by their membership benefits, or casual booking. Members with failed billing, holds, expired, or cancelled memberships will be denied access until resolved.
After purchasing a membership, assign an access method as setup below; Key Fobs, Bluetooth Tokens, Passcode, QR Code. Bluetooth can be automatically assigned when a new member signs up if enabled.
Access Method Guides:
Full Guide: Setting up Door Access Benefits
If a member needs to access a door, their membership must include an appropriate door benefit. Door benefits determine which physical doors a member can unlock and when.
This flexibility allows memberships to support everything from full 24/7 access to tightly controlled, premium-only areas such as saunas or private facilities.
Common Questions this Covers
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